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Overview
With broad experience in enrollment management and financial aid operations, Donna provides a range of consulting services for ECG clients, including interim management support and staff training. In her recent consulting assignments, Donna has been engaged to support clients with nonterm issues and Return to Title IV (R2T4) processing, as well as financial aid reconstructions, verification, and loan processing.
Highlights of Consulting Projects
Over the past year, Donna served as an interim director during an extended (10-month) engagement. While providing leadership in the financial aid office, she streamlined office procedures, trained staff, prepared step-by-step procedures for processes, and compiled a training/resource manual for the office. She also provided guidance on compliance issues related to program structure and satisfactory academic progress; and she assisted staff in understanding Datatel financial aid functions.
In addition, she assisted a client with completing a student loan file reconstruction following an A-133 audit; and worked with another client to perform verification and awarding in Banner.
Since joining ECG in 2006, Donna has worked on several projects for multiple ECG clients, including:
| • | Serving as an interim director, and providing leadership, staff training, and office assistance. |
| • | Performing Return to Title IV (R2T4) reconstructions for several nonterm programs. |
| • | Writing financial aid staff job descriptions. |
| • | Providing guidance to schools regarding written policy and procedures. |
| • | Working on operational reviews. |
Previous Experience and Skills
Donna worked for over 20 years at institutions in Nebraska. She held positions in admissions and financial aid at Doane College, was area director at Southeast Community College (SCC), and served as director of financial aid at Peru State College. While at Peru State, she represented the financial aid office during a state audit, a guaranty agency review, and a federal program review. Donna's enrollment management experience includes recruitment and admissions work with an emphasis on transfer and nontraditional student populations. In addition, she has experience with Jenzabar products and coordinated implementation of the Datatel system at SCC over an 18-month period.
Education
BA in Business Administration and Human Relations, Doane College
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